Refund policy

1. Return Window: You may request a return or exchange within 24hrs of receiving your product.

2. Exchange Process:

• The "Product First" Rule: We cannot process or ship an exchange until the original product has been received back at our facility and inspected for quality.

• Shipping Costs: The cost of shipping the product back to us for an exchange must be borne by the customer. We do not provide free return pickups for exchanges.
  

3. Condition for Returns: Items must be unused, unwashed, and in their original packaging. We need taking an unboxing video to claim damages during transit.

4. Refunds: We do not provide refund, Only Exchange.

5. Cancellations: You may cancel your order at any time before it has been dispatched. Once a tracking ID has been generated or the item has left our facility, we cannot accept cancellations.